Privacy Statement

In accordance with GDPR 2018 Right To Be Informed, please note:

The following data is collected and stored in a locked filing cabinet.  The lawful basis for collecting this data is Contract :

  • Contact sheet with name, address, telephone number, email address and GP details
  • Handwritten session notes (anonymous and stored separately to contact details)
  • Signed Agreement
  • Transcribed text messages or printed emails where relevant

Please note Bank statements will show your name where payment is made by bank transfer.  This can be blanked out where paper statements are received but will appear on the bank’s electronic record.

Any correspondence received digitally is printed and then deleted.  I do not keep digital records.  I do not store your number in my mobile phone.

I have a Clinical Will and should I become incapacitated or die, then arrangements are in place for your contact details to be passed to my supervisor to inform you.

Personal details and any notes are kept for the duration of our work together and for a further three years from the end of our work in line with BACP’s complaints procedures.  After that time all records are securely destroyed.

As a member of the British Association of Counselling and Psychotherapy I am bound by their Ethical Framework for the Counselling Professions 2018 and subject to their professional conduct procedure.  I am also registered with the Information Commissioner’s Office, number ZA794710.

Relevant Rights under the GDPR 2018 apply:

Rights of Access

Rights of Rectification

Right of Erasure (NB I am obliged to hold certain notes for the 3 year period making these exempt from requests for erasure within that time)

Full information about GDPR can be obtained from the Information Commissioner’s Office:

(c) Copyright Sarah Noble-Jones 2016. Website